UPS Store

Customer Reviews of UPS Store Nashville TN

Here is a list of the best UPS Store in Nashville TN, USA, which have been rated and get positive reviews by users on Google My Business.

UPS Customer Center

  • Address: 3205 Whites Creek Pike, Nashville, TN 37207, United States
  • Map: Click here
  • Rating: 3.8 (430)
  • Phone: +1 888-742-5877
  • Website: Link
  • Opening hours:
    Monday: 3:00 – 6:00 PM
    Tuesday: 3:00 – 6:00 PM
    Wednesday: 3:00 – 6:00 PM
    Thursday: 3:00 – 6:00 PM
    Friday: 3:00 – 6:00 PM
    Saturday: Closed
    Sunday: Closed
The UPS Store in Nashville TN
The UPS Store in Nashville TN

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UPS Customer Center

  • Address: 705 Massman Dr, Nashville, TN 37210, United States
  • Map: Click here
  • Rating: 3.8 (349)
  • Phone: +1 888-742-5877
  • Website: Link
  • Opening hours:
    Monday: 7:30 AM – 7:00 PM
    Tuesday: 7:30 AM – 7:00 PM
    Wednesday: 7:30 AM – 7:00 PM
    Thursday: 7:30 AM – 7:00 PM
    Friday: 7:30 AM – 7:00 PM
    Saturday: Closed
    Sunday: Closed
  • Reviews:
    Dontarius Young✭✭✭✭✭
    3 months ago
    Great customer service is hard to come by these days, but UPS customer center on Massman Dr has that and more! Chris at this UPS store went way above and beyond not only to make sure my items were packaged safely, but to also show that she cared and wanted all involved to have a pleasant experience! It was as if I were family, never one moment of inconvenience shown or felt. I had to say something, Chris thank you so much for being so kind and personable, you made my day!
    Jonathan Berman✭✭✭✭✭
    3 months ago
    As usual when visiting other cities my wife and I often get gifts for the grandkids. I end up shipping out the packages through UPS which has become my go to place. Usually I walk in, give my phone number and everything is at the fingertips of staff, regardless of city. Here they have none of such info (seems a bigger shipping center). Thinking I would find the closest retail shop I asked for directions and staff said, Why? When I explained the lay of the land he came over to the computers and input info as I called it up from my contact list on my phone. Each package had a printed sheet and I proceeded to the front counter (more helpful staff) where a quick scan, confirmation of shipment address and payment got me out in no time. Different type shop but again very helpful. I know most retail is individually owned but guess this might be corporate. If so, C-suite take note and reward your great staff. Special shout out to Chris who just came out as I am writing this to give me my hotel card key that I left behind. She even called me first (as my message showed me the VM she left). Fantastic service and extra care. Keep up the great work.
    Alex Massingill✭✭✭✭✭
    3 weeks ago
    Brought in like five packages from an Amazon try before you buy and they made it easier than I was expecting to figure out which product got which code. All in all it only took a couple minutes and it was such a relief. Everyone was friendly and I’ll gladly go back to this location in the future!
    Robert Vucsko✭✭✭
    8 months ago
    The folks were polite and informative, and I didn’t wait long to get taken care of, but there was no real resolution, which speaks more to the attempted and failed delivery (2nd one in a week!) of my package. The driver’s notes stated that I ‘refused delivery’ (not accurate!), then claimed the package was ‘undeliverable’. It was returned to the sender, and I had to arrange for re-delivery!
    Cindy F
    3 weeks ago
    I went twice for an amazon package that for some strange reason was never put in my mailbox and a man treated me with a bad attitude both times, he even didn’t want to give me my package

The UPS Store

  • Address: 5543 Edmondson Pike, Nashville, TN 37211, United States
  • Map: Click here
  • Rating: 4.2 (223)

The UPS Store

  • Address: 2817 West End Ave, 126 Park Place, Nashville, TN 37203, United States
  • Map: Click here
  • Rating: 4 (221)

The UPS Store Active Hours for Nashville TN

The UPS Store has locations throughout the United States, offering a variety of shipping and printing services. The stores generally maintain consistent hours of operation, ensuring convenience for customers. The following is common information about The UPS Store’s active hours in the United States:

  • The UPS Store is typically open from Monday to Friday.
  • Most stores open early in the morning and close in the evening.
  • Some locations also operate on Saturdays, although hours may vary.
  • Sunday is a common day for The UPS Store to be closed.
  • The specific hours of individual stores may vary depending on the location.

It is always recommended to check the operating hours of the specific UPS Store you plan to visit, as they may be subject to change due to holidays or unforeseen circumstances.

Discover the Best Mailing Services: Top 3 in Nashville TN

AMi Marketing

AMi Marketing
4.8 (26)
7104 Crossroads Blvd, Brentwood, TN 37027, United States
AlphaGraphics Music City - Printing, Signs, Direct Mail

AlphaGraphics Music City – Printing, Signs, Direct Mail
4.8 (110)
858 Dickerson Pike, Nashville, TN 37207, United States
Boombinere

Boombinere
4.8 (152)
2410 Cruzen St, Nashville, TN 37211, United States

Thank you for reading! If you have any additional information on the best UPS Store in Nashville TN, please leave a comment below. We would love to hear from you!

Striving to deliver packages on time and to the right destination. If you come across any inaccurate information, please contact us through the contact page on the Paketmu.com website.

5 Comments

  1. They failed to load my item in the truck and their local customer service associate provided me horrible customer service. She showed very little sympathy and gave me the “We have 7-10 days…” excuse, when they stated that my shipment was out for delivery, then stated on their system that I requested it to be rescheduled. It wasn’t until I called that they changed the verbiage and admitted they failed to load it. I explained I needed it no later than 3:30 the next day and once again received…”we have 7-10 days to deliver.”

  2. UPS is number one, nobody does it better m nobody goes the extra mile to rural areas
    Thank you to each and everyone of UPS workers to the loaders,unloaders, sorters, drivers and desk workers alone with the big bosses who will come out behind that desk to make sure everything is moving and grooving around the world
    God Bless you and your family

  3. I have lost my package after was arrived at this facility on June 21st 2:20am, was physically scanned
    my package were shipped from Germany, cologne, there’s no answer from ups office or either customer service phone number that nobody answered. I’ve opened Claim seven days ago and no update yet!
    One of worst customer service.

  4. I wish I could give them no stars. They steal packages there very often and no one is doing anything about it. These delivery services are out of bad. Rude and offer no help after stealing from you. Straight to the point. If your tracking gets stuff at this facility. Your package has most likely been stolen

  5. It took 3 days for my package to travel 1968 miles. Now my package is 182 miles from the depot stuck in Nashville, TN and has been there for 39 hours. It is only a 3 hour trip and UPS just can’t pull it off with this equipment. First day in Nashville UPS were unable to dispatch the trailer on time. Second day in Nashville UPS claims a significant weather event impacting the UPS network and impacting the movement of packages. UPS won’t say what the significant weather event is. I was told to wait till after 5 pm to update. Then 7pm. Then midnight. Now 3pm. Either nobody knows what is really going on or people are just blowing smoke. Now I’m beginning to wonder if it is lost or worst. I still don’t know what weather event. If it is the heat just say so. I’m not unsympathetic, however it is the south in August. What do you expect. Perhaps if it is the heat nobody wants to admit it since they just got a raise.

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