Here is a list of the best UPS Store in Chula Vista CA, USA, which have been rated and get positive reviews by users on Google My Business.
The UPS Store
- Address: 591 Telegraph Canyon Rd, Chula Vista, CA 91910, United States
- Map: Click here
- Rating: 3.9 (81)
- Phone: +1 619-482-0123
- Website: Link
- Opening hours:
Monday: 8:00 AM – 7:00 PMTuesday: 8:00 AM – 7:00 PMWednesday: 8:00 AM – 7:00 PMThursday: 8:00 AM – 7:00 PMFriday: 8:00 AM – 7:00 PMSaturday: 9:00 AM – 5:00 PMSunday: 11:00 AM – 4:00 PM
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The UPS Store
- Address: 2127 Olympic Pkwy #1006, Chula Vista, CA 91915, United States
- Map: Click here
- Rating: 3.5 (55)
- Phone: +1 619-421-7957
- Website: Link
- Opening hours:
Monday: 8:00 AM – 7:00 PMTuesday: 8:00 AM – 7:00 PMWednesday: 8:00 AM – 7:00 PMThursday: 8:00 AM – 7:00 PMFriday: 8:00 AM – 7:00 PMSaturday: 9:00 AM – 5:00 PMSunday: 11:00 AM – 4:00 PM - Reviews:
a month agoVery unhappy with our experience here today. Had a package delivered to this UPS store thinking it would be more secure than delivering to our front door step. Went in to pick up package today and they confirmed it was delivered there but signed off by someone who doesn’t work there so they don’t have the package. Shouldn’t the store be responsible for knowing who is signing off for packages there? Now we have no package and lost our money. Truly thought this UPS store would be a safe option but it was not. Hoping for a quick resolution to this.a month agoI stopped by this UPS store on 7/29/23 to return a package to Nike. I received a barcode via email from them, due to the terrible cell service in this area I was ready with barcode in hand. I gave my package to an employee and showed him my barcode. He scanned it and said it was the wrong barcode, so he asked to see my phone, he exited out of that screen on my phone, and it took him back to my email from Nike, he pressed the link for the barcode, same one I had up and ready. I told him that was the same link I used but this time the screen was not loading, due to terrible reception in this general area. He placed my phone on top of my package and without saying a word to me, he moved over to the next register and say’s “NEXT”. I looked at him bewildered and asked, “Are we done?” He replied by saying that my screen was not loading so I could go outside and stand by the street or Starbucks, he then proceeded to help the next customer. It was a horrible experience that I endured with my 10-year-old standing next to me looking equally perplexed. After about 5 minutes of trying to retrieve my barcode, he said to me, email us the label and we will print it out here, but neglected to give me the email before continuing to assist other customers. The other employee there asks what the problem was, I informed him that I never have service in the area, and I am not able to retrieve the barcode I had given the other employee, hence why I had it on my phone ready to scan when I arrived. He was equally as unhelpful and unfriendly. He told me to go outside to the street by the sidewalk. Not the most practical thing to do given the vicinity of this UPS store. At this point I was done! I left without being assisted by the 2 employees working that afternoon. The energy in this store on this day was very off putting and unwelcoming. It was a belittling experience to say the least! I will not be returning to this location ever again!4 months agoYou have to be VERY CAREFUL doing business with this place or they can easily rip you off. They are very SNEAKY with their charges. I went in and asked to send some papers through regular mail and the girl said ok. But when she handed me a UPS envelope to put my papers in, I asked her why she’d use a UPS envelope for something going regular mail – and I said, “but its going regular mail, right?”, and she very clearly said “yeah”. As soon as I got to my car, I noticed she had charged me $12 for a UPS Ground shipment, when I clearly asked for regular mail. I went back in a few minutes later and questioned her about it and then she said I would have needed to go to the post office to ship my papers by regular mail. She didn’t say anything like that when she was originally helping me, but she had no problem charging me a ridiculously excessive fee for a service I never asked for. All she had to do at first was say they don’t do regular mail – how hard is that? As she was laughing about it (as if she thought I was stupid for questioning her) she did offer to refund me, but I said never mind and I walked out to sit in the parking lot and write this negative review. Always carefully watch what they are charging you, and watch for them taking it upon themselves to substitute a service you request, for a different service that costs much more.3 months agoUPDATE: WOW. FIVE STARS!My AMAZON return became extremely complicated when the scheduled UPS pickup never happened. Suddenly this 73-year old lady (me!) was her own to get a 92lb box to the UPS Store. It was a 25 mile drive and I did not have the label the UPS driver was supposed to give me.
UPS Employee Mariel Takada (not sure of spelling) at this Store helped me through it all. First by contacting UPS then AMAZON, then back again to UPS. She was competent and professional while at the same time dealing with my impending meltdown. I am so very grateful.
The end result was that Amazon emailed another label and Mariel printed it at the store. My package was able to be returned without making the trip back home to deal with UPS Corporate or Customer service. My sanity was restored. (The UPS driver that never bothered to make his delivery? Another story.
I’m so incredibly grateful for the service I received, and especially thankful Mariel took time to help me through to the getting the problem solved. (It was a major purchase and the wrong unit had been sent).
POSTED EARLIER: OK… I’m actually posting this as I prepare my Amazon return of a Room AC unit. The box weighs 92lbs, and UPSwas supposed to pick it up. Instead he handed a paper to my neighbor and flew up the road as I tried to wave him down. I’ve read some pretty negative reviews here, as well as good ones. I’ll be back to update the 3-star rating. Hopefully to a 5-star. I’ll take up the UPS driver fiasco with corporate. (Not this store’s responsibility). Wish me luck.
5 months agoToday I went to this store to return my Amazon package and a girl named Ivana served me. From the moment I walked into the store, she seemed very unfriendly and unapproachable, and she kept humming while I was talking to her.I felt like I was begging her for help, she had a very bad attitude. She threw my package super heavy on the table. and she made me do everything, such as sticking tape
It was a really bad experience, and next time I will drive an extra 10 minutes to go to another store instead of coming back here.
The UPS Store
- Address: 67 N Broadway Suite C, Chula Vista, CA 91910, United States
- Map: Click here
- Rating: 3.5 (21)
The UPS Store
- Address: 1454 Melrose Ave #1, Chula Vista, CA 91911, United States
- Map: Click here
- Rating: 4 (20)
UPS Store: Rules, Do’s and Don’ts You Need to Know
When shipping a package using UPS Store, there are several rules and guidelines to keep in mind to ensure a smooth and successful delivery. These rules help ensure the safety and accuracy of your shipment, as well as compliance with UPS policies and regulations.
Here are some rules to follow when shipping a package using UPS Store:
- Package Weight and Size Restrictions: UPS has specific weight and size limits for packages. Make sure your package does not exceed these limits to avoid additional fees or shipment delays. Double-check the weight and dimensions of your package before shipping.
- Packaging Guidelines: Proper packaging is crucial to protect your items during transit. Make sure your package is securely packed and cushioned to prevent damage. Use appropriate packaging materials like bubble wrap, packing peanuts, or air pillows. Avoid using damaged or worn-out boxes.
- Prohibited Items: UPS has a list of prohibited items that cannot be shipped due to safety or legal reasons. Make sure you are aware of these prohibited items and do not attempt to ship them. Some examples include hazardous materials, firearms, live animals, or illegal substances.
- Address Accuracy: It is essential to provide the correct and complete address for the recipient. Double-check the address details, including the street name, house number, apartment or suite number, city, state, and zip code. Inaccurate or incomplete addresses can lead to delivery issues or return of the package.
- Insurance and Tracking: Consider adding insurance and tracking services to your shipment. This provides added protection and allows you to track the progress of your package during transit. UPS Store offers different levels of insurance coverage, depending on the value of your shipment.
While there are rules to follow, it is also important to note what not to do when shipping a package using UPS Store:
- Avoid Overpacking: Although proper packaging is vital, overpacking can lead to excessive weight or oversized dimensions. This can result in additional fees or shipment delays. Use the appropriate packaging materials and avoid unnecessary bulk.
- Do Not Mislabel: Make sure the labels on your package are accurate and match the contents inside. Mislabeling can lead to confusion and potential misdelivery. Label your package clearly and ensure the labels are securely attached.
- Do Not Delay Shipment: Timely shipping is crucial to meet delivery deadlines. Avoid delaying the shipment unnecessarily, especially if it contains time-sensitive or perishable items. Plan your shipping schedule accordingly to ensure prompt delivery.
- Do Not Ship Restricted Items: In addition to prohibited items, there may be certain items that have restricted shipping regulations. Make sure you are aware of any restrictions that apply to your shipment and comply with them.
- Avoid Inadequate Packaging: Insufficient or inadequate packaging can result in damaged items during transit. Use appropriate packing materials and secure the contents of your package to minimize the risk of damage.
Following these rules and avoiding common mistakes will help ensure a smooth shipping experience with UPS Store. It is always a good idea to consult with UPS staff or check their website for any specific guidelines or updates to their shipping policies.
Ranking the 3 Best Shipping Services in Chula Vista CA
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5 Comments
Very polite and professional service today.
A previous unpleasant experience however the staff appears to have changed and I appreciate very much the help received today by POS0250B/139595 on 03/23/23 — 1527.
Really good service prices are a little expensive
Everytime I come to this store I always have the best experience. They take care of my packages/returns and I never have to worry. Some locations will charge mediocre charges for using a bag or tape but not this location. Thanks for your excellent service!
Do not print here I was charged $4 for a computer service fee. Which I never touched the computer. Just to have them print 1 piece of paper for an Amazon return. Other UPS stores charge $2 or less. Seems like this location is taken advantage of customers beware
The manager promotes a customer service environment. They all do a great job.