UPS Store

UPS Store Honolulu HI Reviews: See What Others Have to Say

Discover the top-rated UPS Store in Honolulu HI, USA, recognized and reviewed by online customers.

The UPS Store

  • Address: 758 Kapahulu Ave Ste 100, Honolulu, HI 96816, United States
  • Map: Click here
  • Rating: 4.1 (105)
  • Phone: +1 808-734-2928
  • Website: Link
  • Opening hours:
    Monday: 8:30 AM – 6:30 PM
    Tuesday: 8:30 AM – 6:30 PM
    Wednesday: 8:30 AM – 6:30 PM
    Thursday: 8:30 AM – 6:30 PM
    Friday: 8:30 AM – 6:30 PM
    Saturday: 9:00 AM – 5:00 PM
    Sunday: 10:00 AM – 3:00 PM
The UPS Store in Honolulu HI
The UPS Store in Honolulu HI

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The UPS Store

  • Address: 1050 Bishop St, Honolulu, HI 96813, United States
  • Map: Click here
  • Rating: 3.8 (50)
  • Phone: +1 808-550-4656
  • Website: Link
  • Opening hours:
    Monday: 7:30 AM – 6:00 PM
    Tuesday: 7:30 AM – 6:00 PM
    Wednesday: 7:30 AM – 6:00 PM
    Thursday: 7:30 AM – 6:00 PM
    Friday: 7:30 AM – 6:00 PM
    Saturday: 9:00 AM – 3:00 PM
    Sunday: Closed
  • Reviews:
    Hans✭✭✭✭✭
    2 years ago
    For someone who had a particular request of service at the UPS Store # 3904, Brennan came through for me above and beyond what I normally see from customer service reps. With patience and courtesy, Brennan diligently helped me remotely obtain a UPS store mailbox rental in another state from his store locally. It was a process and he was there to deliver all my needs and even explained to me extra info that I would have never known if he didn’t say anything.

    Brennan and the entire staff treats everyone with excellence as I only choose their UPS store over others. In fact, the UPS store on Makaloa Street has higher prices and no courtesy in customer service.

    Kudos to Brennan for his detail oriented hard work to help me.

    Derrick Richards✭✭✭✭
    9 months ago
    Extremely professional and friendly staff. After the delivery people destroyed my $4000 gaming PC, the people at this store were very happy to process the claim and assist with my refund.
    Johnny J✭✭✭✭✭
    a year ago
    Above and beyond the normal customer service duties. I shipped a package to Texas back in November (almost 2 months ago) that unfortunately has been lost. The claim, because it was paid for by the company I’m shipping to, has to be initiated by them. A drop-off receipt is required, and lesson learned, keep it until received, wasn’t. With the extra help of Fabian and Bill, they were able to recover and email it to me. Problem hopefully solved, but the fact that these two gentlemen took a few extra minutes to help, meant a whole lot. Mahalo!!!!
    R T✭✭✭✭✭
    3 years ago
    Fabian and Brennan here were so incredibly helpful!! Extremely nice and I was in and out in less than 3 minutes! I had gone to another UPS store near Kaheka on Friday and the guy told me he would not mail my package because it was a recycled toaster box. (He said it wouldn’t ship because of the writing and graphics on the box).

    I have a million (Amazon) boxes at home so did not want to pay the $6.99 or whatever price he was saying I needed to buy a new box. I took my package home and 3 days later came to the store on Bishop street. They told me absolutely they would mail it and shared that the owner of this location wants to make sure they provide the best possible service to their customers here. I brought my own tape but they taped it up securely (with their supplies) and shared that ‘this is the kind of service we can provide’. I was incredibly grateful and wish I could’ve had this experience at the other store and my package could’ve been shipped 3 days earlier.

    This location doesn’t have parking so I opted to biki over. If I ever need to ship UPS, I will definitely try to do it from here. The service offered makes up for everything else. Thank you guys!!

    (Writing this from outside the store)…

    Jourdan McDonald✭✭✭✭✭
    5 years ago
    We decided to give the UPS mailbox a try, because USPS sucks! I contacted the store via email, and Fabian was the one that helped me out. He responded super quick and was super helpful with my questions. We went in the store to complete the paperwork and Fabian was there to help us. He was a delight!! Super helpful! He went above and beyond my definition of customer service. I am very pleased with my UPS store! Thank you for being awesome Fabian!

The UPS Store

  • Address: 7192 KalanianaÊ»ole Hwy Ste A-143A, Honolulu, HI 96825, United States
  • Map: Click here
  • Rating: 3.6 (30)

The UPS Store

  • Address: 524 Keawe St, Honolulu, HI 96813, United States
  • Map: Click here
  • Rating: 4.5 (17)

UPS Store: Rules, Do’s and Don’ts You Need to Know

When shipping a package using UPS Store, it is important to be aware of the rules and regulations in order to ensure a smooth and timely delivery. Here are some important do’s and don’ts when shipping a package using UPS Store:

Do:

  • Package your items appropriately: Make sure to properly pack and secure your items to prevent any damage during transit. Use appropriate packaging materials, such as bubble wrap or packing peanuts, and reinforce the package with strong tape.
  • Include a clear and complete address: Double-check that the address you provide is correct, including the recipient’s name, street address, city, state, and zip code. It is also a good idea to include your return address.
  • Choose the right shipping method: UPS Store offers various shipping methods, such as ground, air, or international. Consider the urgency and destination of your shipment to select the appropriate method.
  • Insure valuable items: If your package contains valuable items, consider adding insurance to protect against loss or damage during transit.
  • Keep track of your shipment: UPS Store provides tracking services, which allow you to monitor the progress of your shipment online. Make a note of the tracking number and check its status regularly.

Don’t:

  • Prohibit prohibited items: UPS Store has a list of prohibited items that cannot be shipped, such as hazardous materials, live animals, and illegal substances. Make sure to review this list and refrain from shipping any prohibited items.
  • Overlook customs requirements: If your package is being shipped internationally, be aware of the customs requirements of the destination country. Include all necessary customs documentation and declare the contents accurately.
  • Neglect to compare shipping costs: Before shipping your package, compare the shipping costs from different carriers to ensure you get the best value for your money. UPS Store offers competitive rates, but it is always wise to compare and choose the most cost-effective option.
  • Leave out important contact information: Include your contact information, such as phone number and email, in case UPS Store needs to reach you regarding your shipment.
  • Wait until the last minute: Allow enough time for your package to reach its destination. Plan ahead and ship your package well in advance, especially if it is time-sensitive.

In summary, when shipping a package using UPS Store, make sure to package your items securely, provide accurate and complete addresses, choose the appropriate shipping method, and keep track of your shipment. Avoid shipping prohibited items, neglecting customs requirements, and overlooking shipping costs. By following these guidelines, you can ensure a smooth and successful shipping experience.

Top 3 Drop-Off Package Services in Honolulu HI Ranked

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3.7 (64)
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FedEx Office Print & Ship Center

FedEx Office Print & Ship Center
3.2 (66)
1500 Kapiolani Blvd, Honolulu, HI 96814, United States
FedEx Office Print & Ship Center

FedEx Office Print & Ship Center
3.1 (115)
2575 S King St, Honolulu, HI 96826, United States

Thank you for reading. You can visit the Honolulu HI Directory to get more UPS Store reviews and rating compilations troughout United States.

Striving to deliver packages on time and to the right destination. If you come across any inaccurate information, please contact us through the contact page on the Paketmu.com website.

5 Comments

  1. Store staff are always friendly and helpful during the many years I rent a mailbox here. 24-hour access to mailbox. Never had problem with mails or packages. Prompt notifications and ample reminders when you receive mails. Extraordinary termination service: store would accept mails for you up to 6 months after you close your mailbox and help forwarding them. This means enormous convenience for moving people. The store (Josh) also went out of the way to accommodate early termination for long-time customers. I’m lost for words to express my appreciation for such caring service.

  2. I went in to this UPS Store to inquire about UPS Simple Rate shipping to the mainland. I was told that the store does not offer flat rate shipping to the mainland, despite the fact that the UPS website says the Simple Rate is valid to “all 50 US states.”

    The clerk at the store told me they would not honor the flat rates listed on the UPS website. So, I left and went home, and contacted UPS corporate support who re-confirmed that Simple Rate Ground and 2nd Day Air are both, in fact, valid in both Hawai’i and Alaska. So I guess the store just does not honor published UPS rates.

  3. I stop in the UPS Store for many things from printing and shipping to notary services. The staff at this store is very efficient and friendly.

    You can stop by or make notary appointments online. Thanks for all the ‘ings’ you do!

  4. During the day, the metered parking right in front are available to do quick drop offs. Staff is quick and friendly.

  5. Terrible customer service. I went to use the notary service, my appointment was for 2:30 pm, I arrived half and hour later, and while I was waiting for the other party to arrive, I was on a phone call, the other party arrived at 2:15pm, and I mentioned to the lady that the other party was there; and she replied: you were all the time on the phone, step a side your appointment is at 2:30pm. I was not asking to do it earlier, I also don’t need her permission to be on the phone while waiting and a kind answer would have been more appropriate that the one I received.

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