UPS Store

Customer Reviews of UPS Store Omaha NE

Here is a list of the best UPS Store in Omaha NE, USA, which have been rated and get positive reviews by users on Google My Business.

The UPS Store

  • Address: 7914 W Dodge Rd, Omaha, NE 68114, United States
  • Map: Click here
  • Rating: 4 (171)
  • Phone: +1 402-397-0100
  • Website: Link
  • Opening hours:
    Monday: 8:00 AM – 7:30 PM
    Tuesday: 8:00 AM – 7:30 PM
    Wednesday: 8:00 AM – 7:30 PM
    Thursday: 8:00 AM – 7:30 PM
    Friday: 8:00 AM – 7:30 PM
    Saturday: 9:00 AM – 5:00 PM
    Sunday: 10:00 AM – 3:00 PM
UPS Access Point location in Omaha NE
UPS Access Point location in Omaha NE


The UPS Store

  • Address: 7202 Giles Rd #4, La Vista, NE 68128, United States
  • Map: Click here
  • Rating: 3.9 (145)
  • Phone: +1 402-331-0735
  • Website: Link
  • Opening hours:
    Monday: 8:00 AM – 7:00 PM
    Tuesday: 8:00 AM – 7:00 PM
    Wednesday: 8:00 AM – 7:00 PM
    Thursday: 8:00 AM – 7:00 PM
    Friday: 8:00 AM – 7:00 PM
    Saturday: 10:00 AM – 4:00 PM
    Sunday: 11:00 AM – 4:00 PM
  • Reviews:
    Anna Hemmingson
    a week ago
    I was just waiting at this store about 30 minutes before open because I got done with an appointment early and it was on my way home. I only had two quick little packages to send out as returns. I did wait until 10 AM when they were supposed to open to go to the door, and ended up waiting until about 10:15 with a group of people, some with many packages needing to go out, and nobody ever unlocked the door. There was even a UPS truck waiting with us that put a “sorry we’ve missed you” sticker on the door since no one came. A couple of us tried calling a couple times and nobody answered. I understand that things happen, and maybe staff did not show up for some reason, but at the very least a manager should be running to the store ASAP or someone should be able to answer the phone, even if they are not in-store, when customers are calling and let them know what the situation is, or set up a voicemail message to explain to customers left wondering. Someone should have access to the phones in case of emergency. I even called another UPS location and they told me that this location is independently owned, so unfortunately, they cannot do anything about this store not being open on time. I am simply irritated because I wasted a good chunk of my morning waiting for nothing, as did others. Terrible service. Hopefully just a one time thing, but someone standing outside said this store is never open on time.
    Jenni Haan✭✭✭✭✭
    3 months ago
    Nischal and the staff at this UPS store are wonderful! They have gone above and beyond for me to print things at the last minute more than once. They are always patient and kind with drop offs even when there are long lines.
    Rachel Kruse
    5 months ago
    Some staff are nice, today’s staff were not. I mistakenly selected a different store to drop off my Amazon return and didn’t realize untill the employee pointed it out in a rude tone. I apologized and asked if there was a way to change the QR code I had, and he just threw up his hands and said “I don’t know!” I apologized again and left. I understand I made a mistake, but there was no need to respond like that.
    6 months ago
    Some staff are helpful and professional. Most of the time, staff is unprofessional and rude. When asked to talk to a manager to resolve problems, they steadfastly say they can’t give you the name of the manager and dismiss you. Multiple lost packages and Amazon return issues have never been resolved when doing business for them. They also charged me for a box for a Amazon return item that Amazon said I needed to know and no box for if I took it there.
    Shutterbug 84
    4 months ago
    Staff that was working 5/2/23 needs some customer service training. Not friendly at all, if you’re going to be rude, you shouldn’t work with the public.

The UPS Store

  • Address: 13110 Birch Dr #148, Omaha, NE 68164, United States
  • Map: Click here
  • Rating: 3.6 (108)

The UPS Store

  • Address: 15418 Weir St, Omaha, NE 68137, United States
  • Map: Click here
  • Rating: 4.1 (89)

The UPS Store Active Hours for Omaha NE

The UPS Store has various locations throughout the United States, and their hours of operation may vary depending on the specific store and its location. However, most UPS Stores tend to have similar operating hours. Here is some common information about The UPS Store active hours:

  • The UPS Store is typically open from Monday to Saturday.
  • The stores are usually closed on Sundays, although some locations may have limited Sunday hours.
  • The opening hours for The UPS Store can vary, but they often open around 8 or 9 AM.
  • The closing hours for The UPS Store also vary, with some stores closing as early as 5 or 6 PM, while others may stay open until 7 or 8 PM.
  • During peak holiday seasons, such as Christmas and Black Friday, The UPS Store may have extended hours to accommodate the increased demand for shipping services.

It is important to note that these operating hours are general and can vary between individual stores. It is always recommended to check the specific hours of operation for your nearest UPS Store location, which can be easily found through their official website or by calling the store directly.

Ranking the 3 Best Shipping Services in Omaha NE

ABF Freight

ABF Freight
4.3 (24)
8105 J St, Omaha, NE 68127, United States
Able Transport Solutions

Able Transport Solutions
4.4 (52)
7315 Maple St, Omaha, NE 68134, United States
Apex Delivery Solutions

Apex Delivery Solutions
4 (8)
8936 J St, Omaha, NE 68127, United States

Thank you for reading. You can visit the Omaha NE Directory to get more UPS Store reviews and rating compilations troughout United States.

Striving to deliver packages on time and to the right destination. If you come across any inaccurate information, please contact us through the contact page on the website.


  1. This location is AWESOME! We where greeted by Kamal and he represented the store in an amazingly professional manner. I appreciate his readiness and quick customer service with a continuous *SMILE*. This store is beyond busy but yet everyone put their BEST foot forward and kept it moving. I don’t thing any one transaction took over 5 minutes to complete including mines. WOW! Way to GO. This will be my go to store any of my future needs. Thank you for ALL you do, The UPS Store & Kamal😇

  2. I have been visiting this store for few years now. I had amazing customer experience every time. The whole staff is very kind and helpful. I especially had great experience with Kamal. He is amazing and goes out of his way to help the customers. Great work. Keep it up!!!

  3. It is very easy to drop off and pick up because the people working there are AWESUM! Give them all a raise so they know they get great work is recognized!

  4. Worst experience ever! Took more than one call to resolve issue and had to pay money to pick up the item that was not delivered. Despite my special instructions stating the back door. Wasted my entire day waiting for a package and will probably be very late to work. Extremely frustrating. I will avoid this company from here on out. Just as bad as FedEx.

  5. The folks there are absolutely fantastic they are so helpful and know what they are doing. Wish I could give more than 5 stars.
    God bless

Write A Comment