UPS Store

UPS Store Charlotte NC Reviews: See What Others Have to Say

Presenting a compilation of highly rated and positively reviewed UPS Store in Charlotte NC, USA.

The UPS Store

  • Address: 1800 Camden Rd Ste 107, Charlotte, NC 28203, United States
  • Map: Click here
  • Rating: 3.5 (179)
  • Phone: +1 704-342-1950
  • Website: Link
  • Opening hours:
    Monday: 8:00 AM – 7:00 PM
    Tuesday: 8:00 AM – 7:00 PM
    Wednesday: 8:00 AM – 7:00 PM
    Thursday: 8:00 AM – 7:00 PM
    Friday: 8:00 AM – 7:00 PM
    Saturday: 10:00 AM – 4:00 PM
    Sunday: Closed
The UPS Store in Charlotte NC
The UPS Store in Charlotte NC


The UPS Store

  • Address: 9935 Rea Rd Ste D, Charlotte, NC 28277, United States
  • Map: Click here
  • Rating: 4.7 (163)
  • Phone: +1 704-943-1350
  • Website: Link
  • Opening hours:
    Monday: 7:30 AM – 7:30 PM
    Tuesday: 7:30 AM – 7:30 PM
    Wednesday: 7:30 AM – 7:30 PM
    Thursday: 7:30 AM – 7:30 PM
    Friday: 7:30 AM – 7:30 PM
    Saturday: 9:00 AM – 5:00 PM
    Sunday: 10:00 AM – 3:00 PM
  • Reviews:
    Ananthanarayanan Sundarrajan✭✭
    a week ago
    Amazon returns with Scannable Bar Code – Just be careful when you are returning with UPS bar codes. i had a situation today where i had to return few big boxes that were combined and miss on my part to read the Scannable code indicating “Customer Packed” and had requested for a empty used cardboard box for packing but instead i was given option for box+packing for $20 which was outrageous. I opted just for the empty cardboard box which was sold for around $9 – just a small box. While trying to get the box, the staff informed they will not provide tape to close the box and i need to buy that separately as well which is close to $8. I had no other choice to go with a Normal white plastic self adhesive bag which was again $10. My other mistake was doing this amazon return on the last day and also walking into store after 7 pm which literally did not provide any wiggle to do cheaper package option.

    Next time when you walk into this store with UPS return bar code, PLEASE ENSURE you double check the code and pack accordingly – DONT assume that the store will do it for free…

    305 Chief
    3 months ago
    I had an incredibly important series of documents that needed to be shipped overnight and I asked agent where the nearest USPS was and he said don’t trust them and told me to use UPS bc it’s guaranteed overnight by 10:00. Also they UPS Store don’t make mistakes! Well my package is lost and know one can tell me where it is! U can’t reach UPS by phone bc once you put in tracking # it says you have to enter a claim and hangs up on you! Also I waited on hold for over an hour on UPS Store customer service #! Nothing! I’ve never had an issues with USPS sand should have trusted my guy not this guy who also put my address as my name on the package! Now it’s lost and it’s not my fault! Those are original notarized documents! And I still don’t have an answer nor would they refund my money!! Do not trust this store!
    Brett Hines✭✭✭✭✭
    3 months ago
    One of the best customer experiences I’ve had!!! I went to this UPS store for fingerprinting services and I wasn’t really sure what I was doing and what I needed but the team here made it super easy to get what I needed done. They were busy but had customers moving in and out without having to wait at all. Great team atmosphere!
    harsh kuriyal
    5 months ago
    I shipped one item they took whatever is printing charges and I was fine with that. But next day UPS send it back to me by mistake that’s funny. I went to store and this time took my shipping label which I printed at home, associate understood this it’s UPS problem and using my print label so ask one lady to start return what ever they took first time. But the lady was very rude and instead of explains why they can not return if they are using my shipping label. She rudely told its not policy and we can’t do it, she did not listed to the problem. First time I saw this type of rude staff..unfortunately there is no negative star..
    Erika Bua✭✭✭✭✭
    2 months ago
    This is one of the best shipping places I have been. I got in frequently for shipping and printing services and they are consistently providing the best service- every single time. I am absolutely impressed with how they run this store.

The UPS Store

  • Address: 7209 E W.T. Harris Blvd ste j, Charlotte, NC 28227, United States
  • Map: Click here
  • Rating: 4.2 (121)

The UPS Store

  • Address: 9311 JW Clay Blvd Ste A, Charlotte, NC 28262, United States
  • Map: Click here
  • Rating: 4.8 (117)

UPS Store Charlotte NC: Rules, Do’s and Don’ts You Need to Know

When shipping a package using UPS Store, there are certain rules and guidelines that need to be followed to ensure smooth and successful delivery. Here are some important do’s and don’ts to keep in mind:


  • Package securely: Make sure to pack your items securely using appropriate packaging materials. This will protect your shipment from damage during transit.
  • Properly address the package: Provide complete and accurate information for both the sender and recipient, including full names, street addresses, and postal codes. Double-check the addresses for any errors before shipping.
  • Choose the right service: Consider the urgency and size of your shipment to select the most appropriate UPS service. Options include Ground, Air, International, or specialty services like UPS Express Saver or UPS Worldwide Expedited.
  • Insure valuable items: If you are sending valuable or delicate items, consider purchasing additional insurance to cover any potential losses or damages during transit.
  • Track your package: Use UPS tracking services to monitor the progress of your shipment and get real-time information regarding its delivery status.


  • Don’t procrastinate: Avoid waiting until the last minute to ship your package, especially if you have a time-sensitive delivery. Give yourself ample time to ensure proper packaging and to meet any required deadlines.
  • Don’t exceed weight and size limits: Each UPS service has specific weight and size limitations. Make sure your package adheres to these restrictions to avoid any additional fees or delays.
  • Don’t forget to include customs documentation: If you are shipping internationally, ensure you provide all necessary customs documentation, including invoices, certificates, and declarations. Failure to do so may result in customs delays or even return of the package.
  • Don’t omit return address: Always include a return address on your package. In case the package cannot be delivered, having a return address will allow UPS to send it back to you.
  • Don’t ignore package tracking updates: Stay informed by regularly checking for tracking updates. Should you notice any issues or unexpected delays, promptly contact UPS customer service for assistance.

By following these do’s and don’ts, you can ensure a smooth and successful shipping experience when using UPS Store. Remember to thoroughly review the UPS Store terms and conditions for any additional guidelines specific to your shipment.

Ranking the 3 Best Shipping Services in Charlotte NC

American EMO Trans Inc

American EMO Trans Inc
4.2 (18)
2600 Hutchison McDonald Rd, Charlotte, NC 28269, United States
ArrowMail Courier Service

ArrowMail Courier Service
4.9 (30)
307 W Tremont Ave Suite 200, Charlotte, NC 28203, United States
Best Logistics (Charlotte)

Best Logistics (Charlotte)
5 (2)
8227 Tower Point Dr, Charlotte, NC 28227, United States

Thank you for reading! If you have any additional information on the best UPS Store in Charlotte NC, please leave a comment below. Paketmu would love to hear from you!

Striving to deliver packages on time and to the right destination. If you come across any inaccurate information, please contact us through the contact page on the website.


  1. This UPS location is the best! Their customer service is great, Rafael is always very helpful and friendly every time I’m in the store! They are also very helpful over the phone. Glad to have this location in Southend.

  2. Took Spectrum equipment in, the lady was so rude. She was made because the equipment was 5 years old and dirty from dust. Quit being greedy for all the money if you don’t want to deal with dusty old equipment. She threw the items in a box with hate, I just looked at her. Her husband shot her that eye. Then I hear have nice day, from her.

  3. excellent customer service, extremely nice staff that was super helpful!! I always take all my returns and shipping needs to the South End location. Plus it’s great they have the free parking garage directly across the street. Always in and out quick

  4. Amazing customer service! This is the closest UPS location to my office and while I normally make returns at a UPS location closer to my home I think I may start utilizing this one because they genuinely seemed pleased to have me there and using them for my Amazon returns.

  5. This store was so friendly and helpful! Very kind, no wait, and even helped me tape up my packages free of charge. Highly recommend!

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