UPS Store

UPS Store Cleveland OH: Top Reviews You Must Read

Here is a list of the best UPS Store in Cleveland OH, USA, which have been rated and get positive reviews by users on Google My Business.

UPS Customer Center

  • Address: 4300 E 68th St, Cleveland, OH 44105, United States
  • Map: Click here
  • Rating: 3.6 (268)
  • Phone: +1 888-742-5877
  • Website: Link
  • Opening hours:
    Monday: 3:00 – 7:00 PM
    Tuesday: 3:00 – 7:00 PM
    Wednesday: 3:00 – 7:00 PM
    Thursday: 3:00 – 7:00 PM
    Friday: 3:00 – 7:00 PM
    Saturday: Closed
    Sunday: Closed
UPS Access Point location in Cleveland OH
UPS Access Point location in Cleveland OH


The UPS Store

  • Address: 21887 Lorain Rd, Fairview Park, OH 44126, United States
  • Map: Click here
  • Rating: 3.7 (44)
  • Phone: +1 440-333-4877
  • Website: Link
  • Opening hours:
    Monday: 8:30 AM – 7:00 PM
    Tuesday: 8:30 AM – 7:00 PM
    Wednesday: 8:30 AM – 7:00 PM
    Thursday: 8:30 AM – 7:00 PM
    Friday: 8:30 AM – 7:00 PM
    Saturday: 9:00 AM – 4:00 PM
    Sunday: 10:00 AM – 3:00 PM
  • Reviews:
    Holly S.✭✭✭✭✭
    6 months ago
    3 people were working in the store when I came in to ship a laptop today (02/07 @ 3:30ish), every single one of them were beyond friendly and provided excellent customer service. I really appreciated that. The employees were also helping one another which I thought was cool too.
    Phil Romano✭✭✭✭✭
    2 months ago
    A dedicated young women, whose name I already forgot, Shandra(?) , went above and beyond her duty this morning. Thank you, this kind of service is rare these days.
    Renee Armagno
    3 months ago
    Not helpful at all. Ended up going to another UPS store a couple of miles away, and they were able to help with an Amazon return.
    Susan Calhoun
    a year ago
    Went to store yesterday was charged twice. When I call the store they said they had no record of me being charged by twice I had to call my bank and I said all I could do I’m with my bank was dispute the charge and I was upset because I said this is your mistake and you need to fix it the customer service rep search screaming at me saying he couldn’t help me I will never come back to the store again and I’m filing a better business dispute because you did charge me twice
    Mary Eileen Purcell
    a year ago
    Frequent customer of this store, sending packages to my son every couple of months. Specified the street name for delivery. Employee grabbed a 3 year old address and then blamed me for not double checking that he did his job properly.

The UPS Store

  • Address: 7 St Clair Ave NE, Cleveland, OH 44114, United States
  • Map: Click here
  • Rating: 3.9 (35)

UPS Access Point location

  • Address: 3310 Clark Ave, Cleveland, OH 44109, United States
  • Map: Click here
  • Rating: 5 (11)

A Quick Tutorial on Shipping Packages via UPS Store in Cleveland OH

Shipping a package using UPS Store is a straightforward process. Here is a simple step-by-step guide to help you ship your package efficiently:

  • 1. Prepare your package: Properly pack your item in a suitable box or envelope to ensure its protection during transit. Use bubble wrap or packing peanuts to provide extra cushioning if needed.
  • 2. Find the nearest UPS Store: Visit the UPS website or use their mobile app to find the nearest UPS Store location to drop off your package. Make sure to check the store’s operating hours as they may vary.
  • 3. Bring your package to the store: Take your prepared package to the UPS Store and approach the counter. The store staff will be available to assist you with the shipping process.
  • 4. Provide necessary details: The staff will ask for basic information about your package, such as its size, weight, and destination address. Make sure to have this information ready to expedite the process.
  • 5. Choose a shipping option: UPS offers various shipping options with different delivery speeds. Discuss these options with the store staff and select the one that best suits your needs. Consider factors like cost, delivery time, and package tracking.
  • 6. Pay for shipping: The store staff will inform you of the shipping cost based on your chosen options. Payment can be made using cash, credit card, or other accepted methods. Keep the receipt for future reference.
  • 7. Obtain proof of shipment: Make sure to ask for a tracking number or receipt to track your package. This will help you monitor its progress and ensure safe delivery. The tracking number can be used on the UPS website or app.
  • 8. Keep your receipt and tracking details: It is crucial to retain your receipt and tracking details until the package reaches its destination. In case of any issues or inquiries, you will have the necessary information at hand.

Shipping packages via UPS Store is convenient and reliable. Following these simple guidelines will help ensure that your package is shipped smoothly and arrives at its intended location in a timely manner.

Ranking the 3 Best Shipping Services in Cleveland OH

Bonnie Speed Logistics Inc

Bonnie Speed Logistics Inc
4.2 (37)
2501 St Clair Ave NE, Cleveland, OH 44114, United States
Cleveland Car Transport

Cleveland Car Transport
4.4 (14)
4209 Pearl Rd, Cleveland, OH 44109, United States
Clockwork Logistics

Clockwork Logistics
4.6 (7)
4765 E 131st St, Cleveland, OH 44105, United States

Thank you for reading. You can visit the Cleveland OH Directory to get more UPS Store reviews and rating compilations troughout United States.

Striving to deliver packages on time and to the right destination. If you come across any inaccurate information, please contact us through the contact page on the website.


  1. The driver determined for me that I want to hold my package at the customer center without even notice me! And the tracking shows that I requested the hold, which I NEVER did!
    The package is from Amazon and does not require any signature, but still have not been delivered.
    The opening time for this customer center is super short during my work time and its far from my home. Very angry about this experience with UPS!

  2. I don’t order anything often when I do it’s something that I need. This is the second time UPS has held my packages in a yr the auto system stated the correct address once I finally got customer ( did this yesterday thought it was resolved) Joey was super helpful today. Unfortunately the substation is closed until 3 pm. But I will go an get it myself as soon as they open today. Thks again Joey 5⭐️’s for u!

  3. Never had problem until now.
    The driver saying there is no such address the package is undeliverable.
    I’m like what I’ve been getting packages for years at this address.
    I mean so what the address has faded but I still would receive my packages.

  4. I really wish I could choose to have my stuff shipped FEDEX or DHL. Im now out of luck on my Cellphone because some lazy driver didn’t feel like delivering it. We were home, 2 cars in the driveway, no signature required, quick knock and before the wife could walk from the next room over the driver was in thier truck with a “sorry we missed you” written up and on my door. POS driver had no intention to deliver the package. this location I’m commenting on, is at the end of my street “Rathbun Ave”. I’m so passed right now. I guess CVS gets to hold my package. Cuz customer service put me on hold 10 minutes ago.

  5. I took my son there, he was informed his package was ready, when we arrived and checked…it wasn’t there. Apparently, the left hand has no idea what the right hand is doing.

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