UPS Store

UPS Store Indianapolis IN Reviews: Read What Customers Are Saying

Here is a list of the best UPS Store in Indianapolis IN, USA, which have been rated and get positive reviews by users on Google My Business.

UPS Customer Center

  • Address: 910 W 16th St, Indianapolis, IN 46202, United States
  • Map: Click here
  • Rating: 3.6 (244)
  • Phone: +1 888-742-5877
  • Website: Link
  • Opening hours:
    Monday: Closed
    Tuesday: 8:00 AM – 6:00 PM
    Wednesday: 8:00 AM – 6:00 PM
    Thursday: 8:00 AM – 6:00 PM
    Friday: 8:00 AM – 6:00 PM
    Saturday: Closed
    Sunday: Closed
The UPS Store in Indianapolis IN
The UPS Store in Indianapolis IN


The UPS Store

  • Address: 6929 E 10th St, Indianapolis, IN 46219, United States
  • Map: Click here
  • Rating: 3.9 (104)
  • Phone: +1 317-351-1200
  • Website: Link
  • Opening hours:
    Monday: 8:00 AM – 7:00 PM
    Tuesday: 8:00 AM – 7:00 PM
    Wednesday: 8:00 AM – 7:00 PM
    Thursday: 8:00 AM – 7:00 PM
    Friday: 8:00 AM – 7:00 PM
    Saturday: 9:00 AM – 3:00 PM
    Sunday: 12:00 – 5:00 PM
  • Reviews:
    D.W. Everett
    a year ago
    I was told to take an amazon return to this facility. amazon said not to take original packaging and ups would take care of everything. I even got a shipping label from amazon. Upon arrival I was told that they had no box to put product in to return. Hmmm I thought that was the business they were in? I guess they don’t want any more of my business? I’ll use Fed Ex from now on. ups only does small cartons now?
    James Higginson✭✭✭✭✭
    a month ago
    I love this store I don’t know the young lady’s name but she African American best employee clerk ever. I drive past the east Washington Street store because of the poor customer service. If you ask someone their name they won’t give it to you and no one wears a name badge. I asked the manager if anyone wore name badges he told no. That let me know they must have a lot complaints . Anyways I’ll keep driving extra 4 miles for good customer service thanks Amy and your team.
    Kate Douglas
    a month ago
    Called ahead for print services and asked if it could be ready in 2 hours, was told no problem. When I arrived a little over 2 hours later, the print was not ready. I also asked for 3 copies on resume paper and was handed 1 copy on regular paper. Won’t be back
    Aaron Zettler✭✭✭✭✭
    4 months ago
    This has to be one of the best UPS stores I’ve ever experienced. Professional, fast, and courteous! I’ve taken back amazon packages here, shipped my own packages, and had passport photos taken. I was always in and out in less than 5 minutes. A+ service here.
    Brian B✭✭✭✭✭
    10 months ago
    Anthony H. @ this UPS Store (10th & Shadeland) is always professional and courteous. I always know when I see him behind the counter my shipping needs will be handled quickly and efficiently. I love this location! It is so convenient and easy to get to compared to their former location across the street! All of the employees at this location are very caring and helpful.

The UPS Store

  • Address: 5351 E Thompson Rd, Indianapolis, IN 46237, United States
  • Map: Click here
  • Rating: 3.7 (95)

The UPS Store

  • Address: 7399 Shadeland Ave, Indianapolis, IN 46250, United States
  • Map: Click here
  • Rating: 3.9 (89)

The UPS Store Active Hours for Indianapolis IN

The UPS Store, a subsidiary of UPS, is a retail chain that provides printing, packaging, shipping, and mailbox services. With over 5,000 locations across the United States, The UPS Store offers convenience and accessibility to customers.

The active hours of The UPS Store may vary depending on the location. However, most stores typically operate on the following schedule:

  • Monday: 8:00 AM – 7:00 PM
  • Tuesday: 8:00 AM – 7:00 PM
  • Wednesday: 8:00 AM – 7:00 PM
  • Thursday: 8:00 AM – 7:00 PM
  • Friday: 8:00 AM – 7:00 PM
  • Saturday: 9:00 AM – 5:00 PM
  • Sunday: Closed

These hours may vary depending on holidays and special events. It is recommended to check the specific operating hours of the nearest UPS Store before visiting to ensure the store is open and available for the services you require.

The UPS Store’s active hours provide flexibility for customers, allowing them to access services such as printing documents, shipping packages, and utilizing mailbox services. With extended hours during weekdays and weekend availability, customers can conveniently complete their shipping and business needs at a time that suits them.

Ranking the 3 Best Shipping Services in Indianapolis IN

All American Shipping Supplies

All American Shipping Supplies
4.6 (25)
3140 S Arlington Ave, Indianapolis, IN 46203, United States
Astro Courier Service, Inc.

Astro Courier Service, Inc.
5 (1)
Also ~ Corporate Office is in Greenfield, 9900 Westpoint Dr, Indianapolis, IN 46256, United States
Bottom line Courier Corporation

Bottom line Courier Corporation
4.6 (8)
471 S Ritter Ave, Indianapolis, IN 46219, United States

Thank you for reading. You can visit the Indianapolis IN Directory to get more UPS Store reviews and rating compilations troughout United States.

Striving to deliver packages on time and to the right destination. If you come across any inaccurate information, please contact us through the contact page on the website.


  1. I would give The Driver who never even attempted to deliver my package and one Employee (Aaron) at the Location A -0 . Melissa was Awesome assisted me and was very professional and made sure I Received my package on time . Aaron was taking up for the delivery driver that parked and just pulled off without leaving a notice on my door or attempting to deliver my package and was making EXUSES for him . I would never use this Ups service in my area again and I’ve read the reviews after and they are horrible and the OWNER DOESN’T EVEN CARE about his customers I can tell by his responses in the reviews and who he responds to. OVERALL STAY AWAY ….
    And I would not Recommend UPS To anyone for any of their delivery services …

  2. Unfortunately, I don’t know their names, but I can’t help but praise two black lady staff in this UPS center. I have been waiting about two weeks for the delivery because the status on the website said: “the delivery date will be provided as soon as possible.” After all, I visited here to pick up in person my package that had not been delivered to my home. When I got there, they were so kind and considerate. They understood my situation and did their best to find my package. Especially, an older staff kindly told me how to deal with this kind of delivery delay. Thanks to their efforts, I finally received my package. It was a really impressive experience, and I appreciate it again.

  3. The two ladies in the building tonight were the most friendly and accommodating customer service reps I’ve seen in a long time. They went ABOVE AND BEYOND to retrieve my package today.


  4. Melissa at the front desk did absolutely everything she could to get my package to me on time. She was very professional and very easy to work with. She saved me from having to make another trip to the store. Great person over all and very kind. She is my go person at the ups customer center. 5stars

  5. My package was supposed to be delivered in Speedway, IN to a house. I received a text that it needed an apt #. I told clerk on phone that I could pick it up at distribution center on West 16th Street. He said he’d mark it as such & it would be ready anytime that day. I went at 3pm to pick it up & was told it would take 25mins for them to get it. THIS IS RIDICULOUS!! Thank God for FedEx.

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