UPS Store

UPS Store Louisville KY Customer Reviews: Honest Feedback

Presenting a compilation of highly rated and positively reviewed UPS Store in Louisville KY, USA.

The UPS Store

  • Address: 12123 Shelbyville Rd #100, Louisville, KY 40243, United States
  • Map: Click here
  • Rating: 4.5 (506)
  • Phone: +1 502-254-9330
  • Website: Link
  • Opening hours:
    Monday: 9:00 AM – 7:00 PM
    Tuesday: 9:00 AM – 7:00 PM
    Wednesday: 9:00 AM – 7:00 PM
    Thursday: 9:00 AM – 7:00 PM
    Friday: 9:00 AM – 7:00 PM
    Saturday: 9:00 AM – 5:00 PM
    Sunday: Closed
The UPS Store in Louisville KY
The UPS Store in Louisville KY

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UPS Customer Center

  • Address: 8100 Air Commerce Dr, Louisville, KY 40219, United States
  • Map: Click here
  • Rating: 3.8 (295)
  • Phone: +1 888-742-5877
  • Website: Link
  • Opening hours:
    Monday: Closed
    Tuesday: 9:00 AM – 8:00 PM
    Wednesday: 9:00 AM – 8:00 PM
    Thursday: 9:00 AM – 8:00 PM
    Friday: 9:00 AM – 8:00 PM
    Saturday: Closed
    Sunday: Closed
  • Reviews:
    Devin McCane
    2 months ago
    Someone from the Louisville distribution center has most likely stolen my package. How do I know? Because it was supposed to arrive today (June 13th) and tracking is still showing that it never left Louisville as of June 11th despite 2-day air shipping. Then someone tried to access my Microsoft account yesterday which is tied to the email address that would have been on the packing slip. Given the timing of the unauthorized access coinciding with the package never leaving the Louisville distribution center, I have strong reasons to believe it’s been stolen by a worker. I hope I’m wrong, but any assistance UPS can provide would be appreciated.
    Alister Toma
    2 months ago
    I’m tracking my package on air tag it’s been at Luivilke airport for 4 days then now it got sent to the customer centre when it should have been in vancouver canada yesterday. This ups centre is a complete disaster
    Cindy Culbreth
    4 months ago
    Louisville KY y’all need to get it together. First y’all lost a very important package now y’all have it delayed? If y’all can’t do the job correctly then…. maybe y’all should led FedEx handle it
    Fiango Tech
    6 months ago
    What is going on at UPS Louisville distribution center? All my packages from NJ to MD, for Overnight with Saturday seems to get stuck at that location, has happened to me more times than I can count… and don’t make it to it’s destination until Monday. Even though we paid for overnight Saturday delivery. The Louisville transit seems to be the bottleneck in the system. All my missed delivered deadlines by UPS were caused by that facility inability to get packages out on time once they arrived there in transit on Friday Nights. Seem to be a pattern. Happened to me twice back to back. This is really unacceptable.
    Aaron McKinney
    9 months ago
    Very rude staff. They have horrible customer service skills. They take what you say very personal as if they’re not at work. If a customer is frustrated or angry, you don’t take anything they say personal because they’re upset with the service, NOT YOU! They returned my package because I was an upset customer and did it out of spite because they cannot do their jobs the correct way. Calling corporate on them.

The UPS Store

  • Address: 12468 La Grange Rd, Louisville, KY 40245, United States
  • Map: Click here
  • Rating: 4.2 (134)

The UPS Store

  • Address: 6661 Dixie Hwy #4, Louisville, KY 40258, United States
  • Map: Click here
  • Rating: 3.6 (96)

A Quick Tutorial on Shipping Packages via UPS Store in Louisville KY

Shipping a package using UPS Store is a simple and convenient process. Follow the guidelines below to ship your package successfully:

  • Package your item securely: Make sure to package your item in a box or padded envelope that can withstand the shipping process. Use appropriate packaging materials such as bubble wrap or packing peanuts to protect your item from damage.
  • Prepare the shipment label: Take note of the recipient’s address and your own return address. You can create the shipment label online by visiting the UPS website, or you can also request assistance at the UPS Store.
  • Visit the UPS Store: Bring your securely packaged item to the nearest UPS Store location. The staff will assist you in weighing and measuring your package to determine the appropriate shipping fees.
  • Choose your shipping method: UPS offers a variety of shipping methods with different delivery speeds and costs. Select the option that best suits your needs.
  • Pay for the shipment: Once you have selected your shipping method, you will need to pay for the shipment. You can pay using various methods, including cash, credit card, or a prepaid account.
  • Receive a tracking number: After payment, the UPS Store will provide you with a tracking number that you can use to monitor the progress of your shipment online.
  • Keep the receipt: Make sure to keep the receipt provided by the UPS Store. It contains important information such as the tracking number, shipping details, and proof of payment.

Shipping your package using UPS Store is a reliable and efficient choice. Their knowledgeable staff will guide you through the process and ensure your package is shipped safely. With the convenience of online label creation and multiple shipping options, you can easily send your package to its destination with peace of mind.

Ranking the 3 Best Shipping Services in Louisville KY

Bee Line Courier Services

Bee Line Courier Services
4 (45)
5613 Fern Valley Rd, Louisville, KY 40228, United States
CUBAN FARDO EXPRESS envío de paquetes y remesas a Cuba

CUBAN FARDO EXPRESS envío de paquetes y remesas a Cuba
5 (81)
3030 S 3rd St, Louisville, KY 40208, United States
EVANS DELIVERY

EVANS DELIVERY
4.3 (12)
4539 Poplar Level Rd, Louisville, KY 40213, United States

Thank you for reading! If you have any additional information on the best UPS Store in Louisville KY, please leave a comment below. Paketmu would love to hear from you!

Striving to deliver packages on time and to the right destination. If you come across any inaccurate information, please contact us through the contact page on the Paketmu.com website.

5 Comments

  1. I always use this store for all my shipping needs. With Christmas having its added stresses I am always pleased with Sherry and her team. They are always friendly and efficient. On this particular visit the line looked long so I left some of my packages in my car with the plan to come back in the morning. The line moved quickly and when I told Sherry my plan she insisted I go get the rest and the timing would be fine. I did. She managed to get all my packages ready for shipping to multiple cities without flaw. This store is the best and should be recognized for it. Thank you and Merry Christmas

  2. Cost estimate was $18 online for ground shipment. Told me it would be $65 when I showed up at the store. Staff was rude and dismissive when I tried to understand. Told me I should call them instead of using online estimator. Yep, that’s how the world works today, phone calls ….

  3. I’m always amazed by the lack of customer service at the SHELBYVILLE Rd location. I watched an employee ( presumably a manger named Gray) vacuum while a line of people stood watching. Only once she was finished putting mats back, did she step to a register and help. This is one of multiple CS issues at this store. Go to somewhere else if you can. Other UPS Stores do care.

  4. UPS really needs to find someone different employees ai have been to this location. Twice me the girl that works there I the absolute nastiest person I have dealt with: I’ll definitely find bother location

  5. This UPS store is the worst. I usually go to the UPS store in Jtown next to Kroger and they are always kind and will print Amazon return slips for free, won’t charge you for anything related to Amazon returns, etc. however I have tried going to this store 3 separate times and every time they want to charge $3+ dollars to print one piece of paper, they won’t send something if it isn’t boxed up, etc. I have also never come across a kind, smiling employee there. Everyone is very short with you and rude.

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