UPS Store

UPS Store Lubbock TX Reviews: See What Others Have to Say

Presenting a compilation of highly rated and positively reviewed UPS Store in Lubbock TX, USA.

The UPS Store

  • Address: 5109 82nd St UNIT 7, Lubbock, TX 79424, United States
  • Map: Click here
  • Rating: 4.2 (87)
  • Phone: +1 806-794-0056
  • Website: Link
  • Opening hours:
    Monday: 8:00 AM – 6:30 PM
    Tuesday: 8:00 AM – 6:30 PM
    Wednesday: 8:00 AM – 6:30 PM
    Thursday: 8:00 AM – 6:30 PM
    Friday: 8:00 AM – 6:30 PM
    Saturday: 9:00 AM – 2:30 PM
    Sunday: Closed
UPS Customer Center in Lubbock TX
UPS Customer Center in Lubbock TX

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The UPS Store

  • Address: 6923 Indiana Ave, Lubbock, TX 79413, United States
  • Map: Click here
  • Rating: 3.6 (83)
  • Phone: +1 806-791-5067
  • Website: Link
  • Opening hours:
    Monday: 8:00 AM – 6:30 PM
    Tuesday: 8:00 AM – 6:30 PM
    Wednesday: 8:00 AM – 6:30 PM
    Thursday: 8:00 AM – 6:30 PM
    Friday: 8:00 AM – 6:30 PM
    Saturday: 9:00 AM – 2:30 PM
    Sunday: 12:00 – 5:00 PM
  • Reviews:
    Andygirl 98
    2 months ago
    It is so unpleasant to go here. The employees act as if you’re inconveniencing them. Mysteriously, my package that was labeled with a lithium battery warning tag was missing it’s contents (AirPods) when it arrived at its destination. Never again
    Tom Donaldson✭✭✭
    a month ago
    This has been a go-to place for shipping, which they do well, but now bumping down to 3 stars. Their signage and their website say they do PASSPORT and other ID PHOTOS, but this location does not, I find after waiting in line… Someone needs to update their info, and this may no longer be my favorite place to ship…
    David Cunningham✭✭
    a year ago
    Showed up at approximately 0930hrs on 7 February 2022 to drop a package off. Two employees were visible and one that was either a customer or filling out an application. The male was behind the counter on the phone and the female was with the person doing paperwork at the island. So they weren’t anything resembling busy at this time. The female was busy talking about personal family business and after 10 minutes she asked if I just needed to drop off the package and if I needed a receipt. I answered yes to both and at that time she walks over and spins the monitor around to her side of the counter. The male who was still on the phone then came back over and took over looking as if he was inconvenienced and begrudgingly scanned my package and handed me a receipt.

    Moral of this long review is be prepared to have a long wait regardless of if they’re busy with customers or not. Also know based on my visit that you’ll be entertained by employees talking about their personal family business. Who needs The Jerry Springer Show when you can just go drop a package off at this location. Just don’t forget your popcorn.

    Angela Catirina Jones
    6 months ago
    I’ve had a box here for many years and this had been great until the new ownership. Under new ownership misdirected packages, visibly idle and unhelpful employees. One in particular who enjoys snickering and making rude comments about paying customers who are struggling and might need assistance. The parking lot here has always been a hazard and a nuisance. There are more professionally run places to take care of our mailing needs.
    Gf Gf✭✭✭✭✭
    10 months ago
    The two young men working the counter were both so polite and kind and eager to help me. They were both professional and proficient. One of the guys had to leave as his shift was over and the other guy went above and beyond to help me with my shipment. I truly appreciate this. EXCELLENT customer service. 🙂

The UPS Store

  • Address: 7717 Milwaukee Ave Ste E, Lubbock, TX 79424, United States
  • Map: Click here
  • Rating: 3.8 (50)

The UPS Store

  • Address: 10303 Indiana Ave #400, Lubbock, TX 79423, United States
  • Map: Click here
  • Rating: 3.8 (43)

What Can the UPS Store Do For You? Comprehensive Service List

The UPS Store offers a wide variety of services that cater to the needs of individuals and businesses. Whether you need to ship a package, print documents, or rent a mailbox, the UPS Store has got you covered. Here are some of the services they offer:

  • Shipping and Packing: The UPS Store provides domestic and international shipping services. They offer packing materials and can assist in packaging your items securely.
  • Printing and Copying: From business cards and brochures to banners and posters, the UPS Store can handle all your printing needs. They also offer document scanning services.
  • Mailbox Services: If you need a secure mailing address, the UPS Store offers mailbox rentals. You can receive packages and mail at their store, even if you don’t have a physical address.
  • Notary Services: The UPS Store has certified notaries who can witness signatures and authenticate documents.
  • Document Services: They offer a range of document-related services, including faxing, laminating, binding, and shredding.
  • Packaging Supplies and Services: The UPS Store sells a variety of packaging supplies, including boxes, bubble wrap, and packing peanuts. They can also assist in packing your items securely.
  • Passport Photos: If you need passport photos, the UPS Store can take high-quality photos that meet the required specifications.
  • Mail and Package Receiving: The UPS Store can receive and hold packages on your behalf. This is particularly useful if you’re frequently away from home or have a home-based business.

These are just some of the many services that the UPS Store offers. With their extensive network of locations and knowledgeable staff, they make it easy to get things done efficiently and conveniently.

Top 3 Drop-Off Package Services in Lubbock TX Ranked

AIM Mail Center

AIM Mail Center
4.1 (9)
4414 82nd St #212, Lubbock, TX 79424, United States
Amazon Hub Locker+ (Lubbock)

Amazon Hub Locker+ (Lubbock)
4.6 (517)
2407 9th St #400, Lubbock, TX 79401, United States
FedEx Authorized ShipCenter

FedEx Authorized ShipCenter
0 (0)
4414 82nd St Suite 212, Lubbock, TX 79424, United States

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5 Comments

  1. Every single time I have gone into this UPS store has been a very positive experience! No matter how busy they are, all employees are friendly and most helpful. They get you in and out quickly. It is so refreshing to see a business get it right every time! Thank you for operating with excellence!

  2. I stopped in the store in the fall to get a quote for trading cards for our chess team. I knew what I wanted but I didn’t know how to get it. Dakota gave me some tips so I could send him a few samples. They came out great. After a few months of gathering pictures and details for the cards, I submitted my files to print. Dakota called me the same day to let me know they were blurry and gave me some suggestions for fixing it. I made the changes and sent in the new files that night. He had the entire order of over 2500 cards printed, cut, and packed for me by the following afternoon. They came out looking so good! I know our chess team is going to love them! Thanks, Dakota, for helping me with this project. I am super happy with the results!

    Amy Jones
    SPHERE Homeschool
    Director & Chess Coordinator

  3. Hi, just came to the store with a very simple mail order. I was greeted with friendly faces from a gentleman and a very nice lady with cool hair. They helped me with a stamp and an envelope. All with smiles and a helpful attitude. Thank you for being awesome. 🙂

  4. Wonderful staff and very helpful..I have recently been using them as a package pickup address because so many items have not been received at my apartment address..this situation is very stressful and these folks have have gone out of their way to work with me..so CUSTOMER SERVICE IS FABULOUS…Milli at the main desk has been especially helpful and calls my cell re: any incoming packages as “just a reminder”! These guys are great to work with…Thx guys, it takes my stress level down a notch!!! mh

  5. Amazing!

    I walked in with a ton of Amazon returns, and no idea of what I was doing. While I would’ve been absolutely annoyed by myself, they were so incredibly helpful. They even printed out one of my return receipts that I forgot to bring with me.
    They were also super helpful in shipping out a package for me as well.
    Fast and extremely friendly!

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