UPS Store

UPS Store St. Louis MO Customer Reviews: Honest Feedback

Here is a list of the best UPS Store in St. Louis MO, USA, which have been rated and get positive reviews by users on Google My Business.

The UPS Store

  • Address: 12430 Tesson Ferry Rd, St. Louis, MO 63128, United States
  • Map: Click here
  • Rating: 4.4 (144)
  • Phone: +1 314-849-4466
  • Website: Link
  • Opening hours:
    Monday: 8:00 AM – 6:30 PM
    Tuesday: 8:00 AM – 6:30 PM
    Wednesday: 8:00 AM – 6:30 PM
    Thursday: 8:00 AM – 6:30 PM
    Friday: 8:00 AM – 6:30 PM
    Saturday: 9:30 AM – 3:00 PM
    Sunday: 9:30 AM – 3:00 PM


The UPS Store

  • Address: 4579 Laclede Ave, St. Louis, MO 63108, United States
  • Map: Click here
  • Rating: 4 (132)
  • Phone: +1 314-361-5505
  • Website: Link
  • Opening hours:
    Monday: 8:00 AM – 7:00 PM
    Tuesday: 8:00 AM – 7:00 PM
    Wednesday: 8:00 AM – 7:00 PM
    Thursday: 8:00 AM – 7:00 PM
    Friday: 8:00 AM – 7:00 PM
    Saturday: 10:00 AM – 5:00 PM
    Sunday: Closed
  • Reviews:
    Tonia Dugger✭✭✭✭✭
    a month ago
    Hannah did a fantastic job solving issues for customers weather on the phone or in person. It’s wonderful to actually see a kind people person. She served everyone professionally & with kindness. Thank you Hannah!!💫
    Jordan Landeck✭✭✭✭✭
    4 months ago
    This specific UPS Store has the BEST customer service of them all! The people are always so nice and helpful + they seem to actually enjoy being there (which can’t be said about all UPS Stores). I actually have another location closer to my home but I specifically utilize this one because of how friendly everyone is. And even though it’s street parking, I can always find a spot!
    DeVona Lenard✭✭✭✭✭
    4 months ago
    I just walked out of this store & I had to write a review. I don’t come here often mostly for Amazon returns, but this store has the best customer service in the city. The line was out the door but that goes to show how good the are & it took less than 5 minutes to get in & out.
    D Green (DG)✭✭✭✭✭
    4 years ago
    Quick, easy, simple and fast! I came to this particular location to return some AT&T equipment as this was the closest UPS Store to me. The staff was extremely knowledgeable and helpful; this had to be the quickest in and out for me as it relates to shipping a package. It is very convenient that AT&T and UPS have this arrangement for customers. I will say, that it did take me to quick second to locate the location but once I did, the rest was history.

    Well done, UPS Store team!


    Tendo Nalyaali
    5 months ago
    Bri is an incredible employee. I had two other people/ kids honestly who were supposed to help me first and they were just really rude and immature and then there was Bri. Please please please give Bri a raise and recognition, when I come back if she’s not helping, I’m not doing business because honestly she’s been the only adult there capable of solid business.

The UPS Store Active Hours for St. Louis MO

The UPS Store has branches located throughout the United States and offers a range of services including shipping, printing, mailbox services, packaging, and more. If you need to visit a UPS store, it’s important to know their active hours. The exact operating hours may vary by location, so it’s best to check with your local UPS Store for their specific opening and closing times. However, there are some general guidelines you can follow for their active hours.

  • Most UPS Store locations are open from Monday to Friday.
  • They typically open in the morning and close in the evening.
  • Some UPS Stores may have limited hours on Saturdays.
  • Many UPS Store locations are closed on Sundays.

It’s important to keep in mind that these are just general guidelines and individual UPS Store locations may have different operating hours. It’s always a good idea to call ahead or check their website to confirm their business hours before making a trip.

Ranking the 3 Best Shipping Services in St. Louis MO

AA Express Inc - Transportation

AA Express Inc – Transportation
4.6 (42)
433 Thatcher Ave, St. Louis, MO 63147, United States
ABF Freight

ABF Freight
4 (46)
8630 Hall St, St. Louis, MO 63147, United States
Affton Trucking

Affton Trucking
4.1 (49)
420 Gimblin Rd, St. Louis, MO 63147, United States

Thank you for reading! If you have any additional information on the best UPS Store in St. Louis MO, please leave a comment below. Paketmu would love to hear from you!

Striving to deliver packages on time and to the right destination. If you come across any inaccurate information, please contact us through the contact page on the website.


  1. I showed up on Saturday, March 11th between 2:55 and 3 pm to find the door locked despite it not being 3 pm and there were 3 people at the front counter just looking at me, while standing and doing nothing. After a good minute of me looking back at them and tapping my wrist, i pulled out my phone, preparing to call ups customer support and only then did one of them finally come to the door, ask if my package had a label already and (thankfully i had an amazon qr code) and he then reluctantly took the return. Im guessing if I had had no label, I would have been turned away. I try not to show up that close to closing time unless i have to, but life happens sometimes and this package was urgent. I can understand not wanting to serve someone in a restaurant that’s about to close with the extra cleanup involved, but in this case, I already had a qr code, but even if I hadn’t, i work in a warehouse and I use ups shipping software daily. Its not that hard to take an extra minute to enter an already packed box into the system. I gave 2 stars instead of 1 because the employee did take my package instead of turning me away. Question to the owner: Is it standard procedure to lock your doors 5 minutes before close with 3 employees just standing at the counter and staring at customers needing to drop off last minute?

    Update, reply to owner: To owner, if the locks are automatic, then your clocks are off by a few minutes. My phone read 257 pm when i was about to call customer support. So either your clocks are off, or the tmobile towers are off. In any case, Im not a fan of being treated like I am doing something wrong when i show up during business hours. And I know when I am being called a liar like I am pretty sure you just did. But dont worry. I wont show up so close to close again, and it wont be at your store. Ill go to Gravois. And FYI, I had planned to come earlier, but I got held up by something. I am downgrading to 1 star.

  2. Such a great UPS store! Sherry went above and beyond to right my mistake sending back Amazon packages. I highly recommend this store! Thanks for a great experience!

  3. Very unfriendly. I had an Amazon return that was in the shipping box that just needed to be taped shut. This UPS store wanted to charge me to package the box. It only needed a strip of tape… I much prefer using kohl’s for my Amazon returns. I won’t be coming back to this location. It really gives a bad impression for the UPS and Amazon brands.

  4. Of the various UPS stores where I have done business, none can compare to the UPS Store on Tesson Ferry. The owner, Cal, makes certain the store runs like a well-oiled machine. In addition, the staff are always professional and courteous.

  5. Unaware of other services! I was extremely pleased with the assistance and cost of making a PowerPoint slide presentation into a printed note form. I will be returning to the store in the future for such services, as well as my continued patronage for shipping purposes.

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